URB-E Customer ReviewsWrite a Review
Los Angeles, CA
April 5, 2017
What fun! I rode around the neighborhood yesterday and 6 different people stopped me to talk about my new electric bike. Afterwords, I went for a jog and my wife rode the bike next to me and yelled motivational words the whole time. It was a fun experience for both of us. I can’t wait to take the bike out to lunch in DTLA with me!
April 5, 2017
Awesome customer service…amazing product!!
I absolutely LOVE my URB-E. First of all, they ship to Hawaii, so that was an automatic plus! I have Leukemia and I am unable to drive. This amazing product has given me back some mobility independence. It handles the rough terrain and it is super easy to ride and handle!
The team has the BEST customer service than any other that I’ve dealt with…including Amazon! (And we all know that Amazon will bend over backwards for their customers!) This team, based out of Pasadena, CA, go above and beyond to make sure their customers are happy…no matter what! I wish everyone in customer service was like this!
Again, I LOVE my URB-E. It gives me the freedom I’ve been missing! (Plus I love be being able to ride to the ocean daily!)
Mahalo to ALL of you. Your entire team is incredible!!
(I did tons of research on this prior to purchasing, and I truly believe that I got the best product on the market. So if you’re on the fence about what to buy, I highly recommend the URB-E!!)
Sherman Oaks, CA
March 12, 2017
We love our URB-E
I took in my URB-E to get it decked out with accessories New Year’s Eve. Excellent work from URB-E Employee Simon in the epic display studio Pasadena CA. my daughters were so impressed they can’t wait to learn to ride one, we love our URB-E.
March 5, 2017
These are Awesome !!!! I put one of these to good use!
Los Angeles, CA
February 28, 2017
The people are super friendly, knowledgeable, incredibly talented
The people are super friendly, knowledgeable, incredibly talented. The Urb-e is light weight, easy to ride, folds into something smaller than a shopping cart, has many security features that make it much more secure than a bike and they offer financing for an electric transport that is cheaper than some bikes. Worth the effort to check out. I want stock.
Las Vegas, NV
February 25, 2017
I saw people riding these in Vegas
I saw people riding these in Vegas, they were staying at our hotel & were there for the 2017 CES where they won an award! & these are by far the coolest electric scooter type of transportation I’ve ever seen!
Robert J. Bacon
January 29, 2017
I absolutely love this product
I absolutely love this product. I use it around the East End of Houston, take it on the light rail and toss it in the truck when I’m on a location for work. So handy! And it does – yes – have a cool factor. The customer support is excellent if you need anything from a simple question to a minor repair.
New York, NY
January 20, 2017
Amazing product, phenomenal customer service
Amazing product, phenomenal customer service! I have so much to say but I would rather not bore you. I have had my URB-E for about a year and I miss it since I am from New York and its far too cold for me to ride. Goes without saying people are intrigued by it and always ask questions. I love people so it is nice to have such a fantastic conversation starter.
Aside from the good conversation this machine is unbelievable for anyone looking for an alternate means of transportation. Throughout the summer I used my URB-E (aka Harlito [little Harley]) almost daily on a ride that is tremendously bumpy, hilly and Harlito handled it like a champ. I had some minor issues with my handle bars and the URB-E team was outstanding with helping me through my issues, they have a great staff and the founder and lead engineer really care about their clients. I am an URB-E advocate and I am grateful to the company for helping me regain some of my freedom since I am unable to drive at this time.
It was well worth the investment and I would recommend URB-E to anyone inquiring.
Los Angeles, CA
January 18, 2017
Finally American Quality!
This scooter is built in the USA and it shows. After trying a few other “expensive” made in China brands, I gave up and tried URB-E and haven’t looked back! The scooter is AWESOME and rides amazing. The new PRO with the larger tires and stronger motor makes a huge difference in terms of ride and going larger distances. These scooters are built to last and the quality is absolutely amazing. I am finally glad to see an amazing product can still be built in the USA!
January 7, 2017
Great means of transportation!
I love my URB-e! Bought it to minimize the use of my car since I am taking Metro light rail and buses for many years, it allows me to travel quickly around my neighborhood for errands and get to Arcadia Goldline Station with speed in the morning. Faster than walking, and much cleaner than driving a car. But most of all, is ‘fun factor’, for which there is no price! I hope to see more URB-e’s in my area!