URB-E Customer ReviewsWrite a Review
Los Angeles, CA
November 15, 2016
One of the best purchases I’ve made
One of the best purchases I’ve made. I first came across URB-E while riding the train to work in LA, when I saw an owner with his URB-E sitting on the train. As soon as he reached his stop, he wheeled the URB-E off like it was luggage, opened it up, and zipped away in a flash… SO COOL!!! I immediately looked it up online and found out that its built in Pasadena CA right by me! I visited the store and met with the team where they answered all of my questions and even gave me a tour of their facility! So cool to see American made products like this in our own backyard! Once I had saved up enough $$ to pick up their City Edition, I’ve seen my commute time decrease in half!! Now I get to the train without a sweat and never in a rush. The biggest problem I would say is that I can’t keep my friends and family from riding it when I need to use it!!! Incredible quality and customer service – highly recommend it.
Mom of Two Boys
New York, NY
November 11, 2016
I bought a second one for my own use and absolutely love it. NYC is made for this
Ive had the Urb-e since the Kickstarter days. Originally bought one for my dad who uses it all of the time and loves it. I bought a second one for my own use and absolutely love it. NYC is made for this. The company has always been responsive and the quality of the device is amazing. I’m an engineer and can attest to the quality of the design and build. FYI,I have no stake in this company and no incentive for this review so It’ s all unbiased.
San Francisco, CA
November 9, 2016
Hassle free commute to work
I’ve had my URB-E for a few months now and absolutely love it. I often have to commute to San Francisco and would often struggle getting to the Caltrain and then making the final part of my journey (especially the hills!). The URB-E has been great for this – it handles the steep gradients extremely well and folds up on the train taking up very little room – a big plus compared to a conventional bike. Now I can get to meetings without getting hot and sweaty during the commute (if walking or biking) or without wasting money on Uber rides.
Riding up the steep hills drains the battery quicker than if you’re on the flat (which is to be expected) but I can usually go a couple of days without charging it which is pretty impressive. Overall I highly recommend this, especially for those who struggle getting to and from work.
Santa Monica, CA
November 9, 2016
I LOVE MY URB-E
I am a young female senior. I got my URB-E (with a basket) about two months ago. Let me tell you, I am the happiest person on earth with my little mobility item. Everyone stares. That’s funny, but I don’t care, I care about getting from home to Santa Monica College along the bike paths in the City of Santa Monica. I also take it to the beach and enjoy the scenery. My most enjoyable is that I go to Trader Joe’s on Olympic. I take the Metro, get off Bundy and there I drive my scooter several streets, Get my items, put them on the basket and take the Metro Line back. It is so much fun. I DO NOT NEED TO RIDE A CAR, PAY INSURANCE, TICKETS, MAINTENANCE AND MAYBE MONTHLY CREDIT PAYMENTS. NO WAY!
November 8, 2016
Saves me money, cuts through traffic! URB-E is the best utility scooter hands down!
The URB-E is the clear top of the line model for collapsable, fully electric transportation. It’s easy to bring on crowded trains, into restaurants and Cafes, even bars allow me to prop it up next to me. I have not yet been stopped trying to bring it in with me to any store front. It’s very easy to ride too, even my parents of 60+ years of age were able to get the hang of it after only minutes of riding.
With the basket attachment, the URB-E functions as the perfect shopping cart and it’s speed isn’t effected despite the heavy loads that I have been transporting on it. I’m not the lightest guy either, weighing 180 lbs, I have yet run out of battery while commuting to work or running errands. The URB-E has completely replaced my car and I haven’t purchased gas in 3 months because of this amazing device, I can already see the benefit in my bank account. Their financing options are also incredible, 12 months interest free, you can’t go wrong! I’m paying less than a $100 a month for this thing, cheaper than any Vespa or motorcycle.
Another thing to note is the great customer service and personal touch of the URB-E team. I was riding my URB-E hard and a small plastic cap fell off as I was riding (My fault, like i was riding it like a dirt bike), without any hassle the URB-E team shipped me a replacement part within the next few days. It’s nice to be able to talk to a support representative and actually be able to go to their location in Pasadena, CA and meet him in person. Brandt was great getting those replacement parts to me and also helping me ship an URB-E to my GF in Tokyo, Japan (Yes I purchased 2, I love these things so much). Amazing gifts for the Japanese btw, it doesn’t require registration or insurance by current law due it not being formally classified by the Japanese transit authority, bikes do tho, so yet another penny saved there (If your in Japan).
All in all, the URB-E has changed my life, it’s saving me money on my commute everyday, it’s gotten me out of the daily BS that is LA traffic and turns heads wherever I go. Don’t be fooled by less expensive imitators, the URB-E is built to last and withstand heavy use unlike any other model on the market.
November 8, 2016
… a few months ago and have been having the best time of my life
I purchased my URB-E a few months ago and have been having the best time of my life. I am a young 65 year old but love the convenience, ease of movement and taking it everywhere! Whether it is just running down the street to the general store or an occasional trip to work, you cannot beat the URB-E. Looks great and very reliable. What a GREAT little machine. If you don’t have one, borrow one from a friend and give it a spin. You will fall in love! I live in the suburbs of Boston on the shore south of the city. It’s great for city travel when I go and use it there. Just take it with you on the subway to and from the station! I cannot say enough about this great little piece heaven. You will love it too!
November 7, 2016
Great to have for extended vacations
I’ve always believed you needed a car to live in LA. But on this trip, Urb-e proved me wrong. This year we’re spending a month in Venice Beach bungalow and Urb-e’s been perfect for helping us expand what is explorable without a car in LA. Let’s face it, because LA is so spread out and public transportation is pretty fragmented — walking is just not practical.
We picked up 2 Urb-e’s from their shop in Pasadena and spent the rest of the day touring around the area getting used to the new transports. I was an avid cyclist in my youth, so Urb-e felt very familiar and easy to use right away. My partner, on the other hand, had far less bike experience… Let’s just say some people might need a bit more time than others getting comfortable riding the Urb-e (especially when using bike lanes on busy streets).
Our First Full Day with Urb-e
We met up a with a few friends for lunch at a spot near Abbot Kinney. We were a little unsure about bringing the Urb-e’s into the restaurant, but the waiter quickly found us a spot close to where we were sitting to park them. No big deal. After lunch we headed to Third Street Promenade. We found a bike rack outside Nordstrom’s and used the ABUS locks we got from the Urb-e store. These locks fold up and strap to the front of the scooter. Very cool, very convenient. Heading back, we started near the pier and watched the sunset as we urb-e’d along. The bike path connecting Santa Monica to Venice beach was truly awesome on an Urb-e.
So far, the Urb-e has been a real asset on our trip. A big positive is that they fit in a standard car trunk. We’ve had no problems getting 2 into our Uber driver’s trunks.
November 7, 2016
For my husband’s birthday.
I did purchase a black one for my husband’s birthday.
He absolutely loves it.
He uses it at the drag races to zip around the pits in between races.
Light weight, folds up easily for storing in our trailer, and easy to ride.
P.S. When I called to order it, I specified that I needed it by Oct 18th so the birthday gift. And it arrived exactly on time.
San Diego, CA
November 4, 2016
… Edition Urb-E for a few weeks now and absolutely love it. I don’t commute on it since there …
I had my Electric Blue Edition Urb-E for a few weeks now and absolutely love it. I don’t commute on it since there is no train to my work, but I pack it in my trunk and use it to go between the buildings at work and ride it straight into my office. Everybody there loves this beautiful machine and oogles over the machined pieces on it. On the weekends I use it to go to the beach with it since parking right by the beach is so expensive. So I park further away for free and ride down. My dog sits on my lap while I’m riding or runs next to me when we get to the beachwalk. Couldn’t be happier with it.
St. Augustine, FL
November 3, 2016