URB-E Customer ReviewsWrite a Review
San Francisco, CA
May 26, 2017
I love my URB-E!
I love my URB-E! It’s my favorite errand buddy and a great conversation starter it’s able to go on the Bart and the Bart escalator easily, it takes on sf hills like no sweat, and I can use it multiple days without charging it! Oh and the basket is SUPER useful – I put my bag with my laptop in there and secure the strap so no one takes it and I haven’t had any issues!
5/5 would buy again! My only request is please make the battery lighter or have the frame be carbon – it’s too heavy for me to carry.
Paul Eric McCarter
Long Beach, CA
May 24, 2017
I like it a lot so far
I like it a lot so far, the model I chose was the black label 2016 with a nifty color scheme. Mods already done, and it hasn’t been 24hrs!
May 23, 2017
Bought the top Pro model and I am very happy with the purchase. Riding it around Milwaukee and the Marquette campus for the last couple of weeks. I show it to a lot of people who are really interested so I’m thinking I should get a commission! 🙂
Really fun and I feel like it gets me directly out into the neighborhood in a way that a car can’t. Gives you a lot of flexibility as far as routes so it makes getting around a breeze.
Improvements are always possible with anything, right? I suggest including things that to me seem obviously necessary, like fenders and the standing-up kickstand. I will have to order both separately, so you’ll make a few extra bucks off me, but these feel like things that everyone would want as opposed to, say, a coffee cup holder. Not included on the top price model? OK, I guess.
But it is a blast. I love it for the two weeks I’ve had it and I look forward to improvements that come along as far as battery, weight, etc. Thanks!
May 16, 2017
I’ve had my URB-E Pro for about a month now. I use it to go back and forth to the store and gym but also just to cruise around our 10,000 lakes here in MN. I also take it into downtown Minneapolis to get around the city and looking forward to bringing it to Cape Cod this summer to go back and forth from the beach to our cottage and tour Martha’s Vineyard. My wife was not sure she wanted one but now that she has ridden mine we have already ordered a second one that should be here soon! It did not replace my bike or exercise, it supplements it on days my legs are tired but I still want to be outside cruising around!
May 10, 2017
This thing is awesome!
This thing is awesome!
After much research, I decided I needed a more reliable and compact means of commuting to and from work. I traded my Razor Ecosmart Electric scooter for an URB-E Pro GT.
I share a car, so I needed a solid way of getting to and from work. It’s super compact and easy to throw in the trunk when I work late and need a ride home, yet durable enough for my bumpy commute. It’s so small that I can keep it folded up right near my desk or in the corner of my studio apartment, and not have to worry about it getting stolen if left outside. I live 4.5 miles away from work (one way), and I take this thing every day no problem! Even after my daily 9 miles it still shows 50% of battery charge left, which is pretty impressive. I’ve already put about 100 miles on it so far!
The build quality is outstanding and the team at URB-E helped me every step of the way. Major props to Simon for helping me through the process and keeping me updated on the status of my order.
If you need a reliable and effective means of getting somewhere, or just want a cool toy…or both, you won’t regret one of these.
Los Angeles, CA
April 5, 2017
What fun! I rode around the neighborhood yesterday and 6 different people stopped me to talk about my new electric bike. Afterwords, I went for a jog and my wife rode the bike next to me and yelled motivational words the whole time. It was a fun experience for both of us. I can’t wait to take the bike out to lunch in DTLA with me!
April 5, 2017
Awesome customer service…amazing product!!
I absolutely LOVE my URB-E. First of all, they ship to Hawaii, so that was an automatic plus! I have Leukemia and I am unable to drive. This amazing product has given me back some mobility independence. It handles the rough terrain and it is super easy to ride and handle!
The team has the BEST customer service than any other that I’ve dealt with…including Amazon! (And we all know that Amazon will bend over backwards for their customers!) This team, based out of Pasadena, CA, go above and beyond to make sure their customers are happy…no matter what! I wish everyone in customer service was like this!
Again, I LOVE my URB-E. It gives me the freedom I’ve been missing! (Plus I love be being able to ride to the ocean daily!)
Mahalo to ALL of you. Your entire team is incredible!!
(I did tons of research on this prior to purchasing, and I truly believe that I got the best product on the market. So if you’re on the fence about what to buy, I highly recommend the URB-E!!)
Sherman Oaks, CA
March 12, 2017
We love our URB-E
I took in my URB-E to get it decked out with accessories New Year’s Eve. Excellent work from URB-E Employee Simon in the epic display studio Pasadena CA. my daughters were so impressed they can’t wait to learn to ride one, we love our URB-E.
March 5, 2017
These are Awesome !!!! I put one of these to good use!
Los Angeles, CA
February 28, 2017
The people are super friendly, knowledgeable, incredibly talented
The people are super friendly, knowledgeable, incredibly talented. The Urb-e is light weight, easy to ride, folds into something smaller than a shopping cart, has many security features that make it much more secure than a bike and they offer financing for an electric transport that is cheaper than some bikes. Worth the effort to check out. I want stock.