Approximately 4 hours if the URB-E battery is completely empty.

You can charge your URB-E almost anywhere! A charger comes included with every URB-E purchase. Just insert the charge port plug into the receptacle on the side of the battery, and plug the other end into a regular 110V or 220V wall outlet. You do not need to remove the battery from the unit to charge, although you are welcome to do so.

Nope! According to US federal regulations, URB-E is categorized as a low-speed electric bicycle and does not require a license. However, we recommend that riders are at least 18 years old and wear a helmet at all times. Check your local and state laws for requirements specific to your area.

On a full charge, URB-E Pro, Pro GT, Black Label, and Original Edition have a range of about 20 miles. URB-E Sport and Sport GT have a range of 16 about 16 miles. Traveling up steep inclines will take more energy out of the battery and reduce the range. Other factors such as road surface, wind resistance, and rider weight can also affect the URB-E’s range.

Contact us at URB-E for a replacement.

Check the battery charge indicator located on the right side of the handlebars. If all three lights are on, the battery is full. Two lights indicate a half full battery, and one red light means the URB-E is approaching empty.

URB-E Pro and Pro GT have a top speed on a level surface of 18 mph. URB-E Sport and Sport GT have a top speed of 14 mph. URB-E Black Label and Original Edition have a top speed of 15 mph. Speed can be affected by rider weight, road conditions, etc.

URB-E Pro, Pro GT, Black Label, and Original Edition weigh approximately 35 lbs. URB-E Sport and Sport GT weigh approximately 30 lbs. Their patented technology allows the URB-E frame to be as lightweight as physically possible; most of the URB-E’s weight is carried in the battery and motor.

URB-E offers a 1 year limited warranty on all URB-E purchases. Refer to the warranty section of the URB-E Owners Manual for terms, conditions and limitations.

Very! URB-E collapses easily and quickly, and it’s small enough to fit comfortably in a train, bus, car trunk, closet, office, hallway, classroom–or anywhere you can imagine!

We recommend a maximum weight of 250 pounds (113 kilograms) to maintain full battery strength.